Our company, SWIMCO, was founded by Dr. Lawrence Winkler in 1954 in the Washington Metropolitan Area.   Our Tidewater office is being managed by Dave Zeller who has 25 years in the swimming pool business.  Our sister company Winkler Pool Management, Inc. runs over 150 swimming pools in the DC, MD, and VA area.  We have no doubt that we are the best swimming pool management & service company in the area. Our primary purpose is to do the best possible job we can of managing swimming pools, while remembering our ultimate goal of "Total Customer Satisfaction". Therefore, success is directly attributed to our performance and professionalism, as well as yours.

Dr. Winkler is still very active in the company and currently serves as the Chairman of the Board.  Doug Winkler is the President, and Steve Wilmot is the Executive Vice-President. They are responsible for the day to day operation of the Corporation.  In the Virginia Beach/Tidewater area Erin Finley is the Regional Manager. She, along with your area Supervisor, is responsible for the day to day operation of our swimming pool management division. Our Service Division is responsible for all pool repairs and renovation. Our Training Division is responsible for all instructional programs including: Lifeguard Training, CPR, First-Aid, and Pool Operator courses as well as for the aerobics and swimming lesson programs conducted at the pools that are managed by Swimco. If you need any certification renewals, would like to teach swimming lessons or aerobics, or know anyone who is interested in becoming a lifeguard, please contact our office. The office staff answers phones, does the payroll and any necessary paper work to keep things running smoothly.

The Supervisor is responsible for assisting the pool managers with their duties. Supervisors are required to inspect the pools, train managers and guards in daily operations, obtain equipment and supplies and help with mechanical and other technical problems.

It is the Supervisor's responsibility to verify that all company policies and procedures are being followed. This includes time sheets, inspection forms, pool rules, being in uniform, etc. The Supervisor is a part of our management team and works to maintain and uphold Swimco's high standards of pool management. You must give your Supervisor your full cooperation.

This manual is designed to help you understand what is expected of you as a Swimco lifeguard, and it gives you basic information about company policies and procedures. We are counting on your maturity, personal knowledge and abilities to handle day-to-day operations. Together with you, your Supervisor and the rest of the Swimco team, we will continue to be the best pool management company. We are looking forward to a very successful and safe season.

While on duty your primary responsibility is the health & safety of the pool patrons. This includes everyone inside the pool enclosure. Anytime swimmers are in the pool, a lifeguard must be on duty. This does not mean in the pool, in the office, or in the pump room. This means in the chair or in a chair on the deck near the guard chair. When guarding a crowded pool, scan from side to side, do not watch only one section of the pool. If two guards are up, pay close attention to the area under the other lifeguard's chair. While on guard duty do not let other people, other duties or your own fatigue limit your surveillance and put the pool patrons' safety at risk. At multi-guard pools you should be in the lifeguard chair for a maximum of thirty minutes.

If you need to enter the water to perform a rescue, do not forget to use your rescue tube. This will assist you in conducting the rescue and will provide support for the victim. Also, remember to take a few extra seconds and climb down from a guard chair before entering the water. Many lifeguards have been injured jumping or diving from guard chairs into the pool. Your safety is of primary importance. If you become injured while attempting to rescue someone all you will have is two victims. Please take the extra time to climb down and enter the pool from the deck.

Know the pool rules and enforce them consistently. You are responsible for everyone’s safety and are a role model for children. You must follow all of the rules if you expect the patrons to follow them. Your behavior reflects on Swimco. Do not engage in horseplay with patrons or other guards. If you are acting unprofessionally, you put people’s safety at risk.

The following rules apply to all Swimco staff:

1. Staff is never to use the pool before or after hours except for authorized events (i.e., lessons)

2. No friends or relatives are allowed to use pool at any time.

3. Smoking, eating, reading and playing cards are prohibited while on duty.

4. Sit in the guard chair whenever anyone is in the water.

5. Do not use radios, tape players or televisions at any time while in the pool area or guard office.

6. The pool must open and close at scheduled times. Not earlier or later.

7. Uniforms must be worn while on duty. They facilitate the identification of the guard on duty during an emergency.

8. The use of alcohol or drugs while on duty or reporting for work under the influence of alcohol or drugs will result in immediate dismissal.

Preventing accidents is the primary job of the lifeguard. It is also the job of the guard to ensure the well being of all patrons: swimmers and sunbathers alike. This means you must take care that the deck, grass area, bath house, etc. are free of danger. A responsible guard must follow these guidelines:

Below please find links to basic job descriptions for Swimco lifeguards, head lifeguards and pool managers:

We must have a W-4, I-9, application, and Employment Agreement on each employee, new or old. Also, if you are under 18, we need a work permit. If you worked for us last summer, you must still complete an Employment Agreement, W-4 and I-9 in order to be paid. If you have not filled out the appropriate paper work, please see your Supervisor. You must complete this paperwork to receive your paycheck.

Once you receive your paycheck, please examine your check carefully to ensure the proper spelling of your name, your street address, your social security number, and the number of hours you worked. If any of the information is incorrect, it is very important that you submit the correct information in writing to our office. If there is any question with the number of hours or pay rate please follow the procedure outlined below, in the section entitled "Payroll Discrepancies".

It is your responsibility to be sure that you possess current lifeguard training, CPR, first aid certifications and a current pool operator’s license. Your certifications must be current every day you work. If your certifications are not current, please contact the office for certification class information and registration. Many pools have been inspected and closed down by the health department because the lifeguards did not have their certification cards with them. You must bring your certification cards with you every time you guard - "wear them" as part of your uniform and you will never be without them. Also copies of your cards should be posted at your pool at all times along with a copy of your Supervisor’s certifications/licenses . Most Health Inspectors will not close the pool down if they see these posted even if you "goofed" and do not have your cards on you.

We must portray a responsible and professional image. Guards must report to work in a clean and neat appearance. Two piece bathing suits, cut-offs, etc. are not allowed. You must wear the designated Swimco uniform:

1. Every guard must wear the required Swimco guard shorts.

2. Every guard must wear a Swimco T-shirt or tank top while on duty.

3. Shorts, sweatshirts and sweatpants are available from your Supervisor for a minimum charge. We urge you to wear them.

If you are not in uniform when you report to work, you will be sent home to change and you will not be paid for that time or you will purchase a new uniform from your Supervisor on the spot.

Lifeguarding is a temporary position and therefore there is no paid time off or overtime for Holidays (i.e. No time and a half for working Memorial Day, July 4th and Labor Day). Working weekends is part of the job. If you must take time off or are in need of a substitute, you must find your own replacement and train them to the facility. They must have all the required qualifications for whatever jurisdictions they are working in. You must notify your Supervisor of any changes in the schedule at least two weeks in advance. If you are too ill to work, you must notify the main office and your Supervisor at least 3 hours in advance. Please notify your Supervisor with the name and phone number of any substitute in advance of their shift, that you have scheduled to work and be sure that the substitute has completed all the necessary paperwork to receive a paycheck.

If you work at one pool one day, one the next, etc., do not think that because you are in one particular pool for only one day that you do not have to do the required chores. You are to complete the daily log sheet and do the required maintenance.

You must put your scheduled hours on the Employee Schedule and the actual hours worked on the Time Sheet. Note lunch breaks. Supervisors will be checking. Your time sheet will be adjusted if arrival/departure/breaks are not documented correctly. Please do not write in the shaded areas of the time sheet.

Set your schedules up two weeks in advance. This will enable us to see better where subs are needed, etc. Also, at multi-guard pools follow the staffing schedule we have put on your contract summary. For example, if one guard is to open and a second to come in during the peak hours, the first leaves early and the second closes. That does not mean two at all times. The Supervisors have been given specific lists of the pools with the most problems with their schedules so they can help you.

Running the payroll is an extremely difficult task. It will make it easier on the office staff and ensure the accuracy of your paycheck if you adhere to the following:

1. Print both your first and last name, (NO NICKNAMES) as well as your social security number, LEGIBLY (do not just put your first name; there are fifteen John's).

2. Adhere to the scheduled shifts set up for your pool. For example, an 80 hour guard pool does not mean two guards at all times; it means one opens, two during the middle of the day, and one closes. At all multi-guard pools, anyone who works a shift greater than 6 ½ hours, must take a 30 minute meal break.

3. No pool is allowed to exceed the total budgeted hours for the pay period. If your Supervisor increases or decreases the budgeted hours adhere to what he/she says.

Pools will be notified on an individual basis if they are exceeding the total budgeted hours.

In order that you may better understand our payroll period and the check issue dates, the following is a chart which indicates when you will be paid based on the dates you have worked:

If you have a discrepancy with a paycheck you have received, with either the number of hours or with the pay rate, please follow this procedure:

1. The discrepancy must be submitted in writing, stating the days and hours you worked and the pool(s) at which you worked. If you no longer work for us or have already left for the summer, please document in writing the discrepancy and mail it to our main office (Attention: Tom): Winkler Pool Management, 4905 Edmonston Road, Hyattsville, MD 20781 or fax to 301/779-0559.
   

2. If the pay rate is a problem, please forward a copy of your approved Employment Agreement to our office. No change in your pay rate will be effective unless you follow the procedure outlined in #3 below. If you request a pay rate change, you must make the request in writing by completing a new Employment Agreement signed by you and your Supervisor. You should always have a copy of your current Employment Agreement for your records as the forms are now printed in duplicate and a copy mailed to your home.
   

3. All raise requests must be submitted in writing through your Supervisor for final approval by the President. If your raise is approved or denied, you will receive a copy of the Employment Agreement pertaining to this change or denial, with a letter for your records. This pay rate change will only be effective from the date which it is approved by the President. There is no "back pay" - serious delays in processing due to Supervisor error will be considered on a case by case basis by the President.
   

4. All discrepancies and pay rate adjustments will be handled during the payroll cycle. Corrections or requests for further information will appear in your next paycheck. Please help us by not calling the office regarding payroll problems. This only slows down the process and does not allow us to help you as much as if you follow the procedure. Please submit all written discrepancies as soon as possible. All discrepancies received after Wednesday 12:00 noon of payroll week will be held for processing until the next pay period.

1. All personnel will report to the pool for the morning shift. The pool is to remain open unless Supervisor confirms close.

2. Personnel will complete their daily tasks and work until dismissed by the Supervisor.

3. In the event of lingering inclement weather (as opposed to a brief thunderstorm), you may be dismissed by your supervisor, and only by your supervisor. Even if the property says you may close, you must have verification from your Swimco Supervisor

4. Please do not call the office every few minutes asking to leave. Your Supervisor will contact you when you are free to leave.

5. All personnel will be on call during their scheduled hours for that day. Leave a message with the office where you can be reached and get to your pool within 30 minutes. Notify the resident manager that you are leaving and leave a number where you can be reached. Hotel guards need special clearance from the hotel manager.

6. In the event of heavy rain, thunder, lightning, or a hazardous condition in the opinion of the manager-all swimmers will be cleared from the water. Swimmers are to remain out of the water for thirty minutes after the condition passes. (Swimmers can re-enter the pool 30 minutes after a thunderstorm)

Swimming lessons must be taught by certified Swimco instructors. They are a great way to promote Water Safety at your pool and for you to make some extra money. If interested in being a Swimco instructor, please notify the office. No lessons will be taught without permission from Swimco and the property.

If you have any problems or questions please call the office at (301) 864-4900 in Maryland and DC; (703) 631-4475 in Virginia, (301) 947-7420 in Gaithersburg or (410) 268-7505 in Annapolis. For those pools outside the local calling area, your supervisor will provide you with an 800#. The office will page the appropriate Supervisor. Please do not page a Supervisor directly. You will receive a quicker response by calling the office. The office phone logs are reviewed with the Supervisors the following morning to make sure all calls were responded to and handled.

The office phones are answered in our office generally from 6:30 a.m. to 6:00 p.m. Monday through Friday and from 10:00 a.m. to 5:00 p.m. Saturdays, Sundays and Holidays. At all other times the phones are answered by our Answering Service. Should you need to contact your Supervisor or the office before or after these hours, you must call on 301/864-4900 or 703/671-4475. When you contact the Answering Service, either listen to the recorded voice mail message and follow the prompts to leave a message for your Supervisor or the office which will be handled the next morning or press the * key to by-pass the voice mail and reach an operator for matters that cannot wait until the next morning. Once an operator answers please provide the name of the pool about which you are calling. Provide your full name, phone number and message and your Supervisor will be paged with this information.

In order for Swimco Pools to effectively and efficiently operate the number of pools which we have under contract this year, the Supervisory personnel must be informed of what is going on at each of our pools. The following is the procedure we need to follow in order to insure proper communication:

1. If you have a problem which you cannot handle, call our office. You do not have to speak to a Supervisor personally. Chris, Karin or the staff will help you, or relay the message to us. They know to take accurate messages and page accordingly. You can call the office at night anytime and leave a message. When you call in give your name, the pool name, your phone number and the nature of the problem. If your message effects the next morning’s shift, please ask to have your supervisor paged immediately. This procedure will work, but only if it is followed to the letter.

2. Written communication is more accurate than verbal communication. Therefore, when a Supervisor tells you to follow a certain procedure which might be five or six steps long and seems common knowledge to us, it might confuse you. That is why we want you to write down what we say. In that same light, we have a lot of things to remember and, unfortunately, forget what you tell us. If you want something done or remembered by us, make sure you see us write it down.

We encourage all of our employees to work through the end of the season. However, returning to school, vacations and other activities prohibit some lifeguards from working the entire summer. You can assist us by finding your replacement. Forms will be available for replacements or you can call the office and leave the date you are leaving, the name and number of your replacement, and the exact date the replacement will take over. If you are unable to find a replacement a referral is also appreciated. If your replacements or referrals are not certified, we will teach Lifeguard Training courses.

Many pools stay open past the traditional Labor Day closing and we run many indoor accounts. Preference for the indoor, year-round pools will be given to guards that have been with us through the season, have shown up on-time consistently for their shift, kept their pools clean and orderly and who have been willing to fill in as needed. Keep in mind that we like to hire and promote from within. Good guards, become pool managers. Good pool managers can become Supervisors!

For those guards who plan to leave before the end of the season, please leave two or three self addressed stamped envelopes with the address you would like your final checks mailed clearly written on the envelope. Please put these in the pool notebook. We will put this in our payroll file and will make sure we use it when we mail out your check.

The same bi-weekly pay schedule will remain in effect throughout the year. Therefore, those who work on Labor Day may not receive a check until middle to late September. As always checks will not be available for pickup at the main office. If you are working for us post-season, your check will be delivered to your pool by your Supervisor.

These forms must be maintained and completely filled out on the hour. This is a health department regulation.

This form is on the back of the Daily Log Sheet and must be filled out. This will help you with what must be done to keep the pool clean. The tasks must be initialed when completed.

The designated pool manager will fill out this form. This keeps our lifeguarding skills current and in practice. We also will be informed of any mechanical or safety concerns.

The accident reports are very important documents. Please fill out these reports as completely and with as much detail as possible. Witnesses are essential! You must get names, addresses and phone numbers. Details concerning the nature and location of the injury are also important to include.

Accident reports must be filled out for any accident or injury requiring more than a band-aid, immediately following the incident. This report must be filed with our main office as soon as possible (give to your Area Supervisor).

It is important to maintain clear and complete records at every pool. Keep all chlorine receipts, health department reports, weekly forms, log sheets, etc. In the notebooks. If you need more copies of forms, see your Supervisor. At the meetings, turn in only the time sheet and the schedule for the two week period.

At the manager’s meetings you will turn in the Time Sheet and Employee Schedule. These forms are to be exchanged for the new paper work you receive at the meeting. New time sheets and schedules, as well as the Aqua News, and any other pertinent information (i.e. Certification Class Schedule) will be enclosed in a large manilla envelope with your pool name on it. Take the new forms and put the Time Sheet and Employee Schedule you are turning in, in the envelope and turn back in to your Supervisor.

The time sheets, paperwork and any accident reports are not to leave the pool with the exception of Friday evenings of managers' meeting weeks.

Each pool has a specific set of rules and regulations. Your Supervisor will give you a copy; familiarize yourself with them and enforce them. More specific information regarding your responsibilities for patron health and safety can be found at the beginning of this manual.

All pools are balanced in the beginning of the season. The main things to be concerned about are:

Testing sample should be taken from deep-end approximately six-inches below the surface of the water. Make sure your hands never touch the sample in the vial. Proper water balance can only be achieved by proper and regular testing of bromine or chlorine, pH and Total Alkalinity levels.

Using Taylor 2000 Kit

1. fill 9 ml vial with pool water

2. add 5 drops of Reagent #1 (yellow cap - white bottle)

3. add 5 drops of Reagent #2 (yellow cap - brown bottle)

4. cover vial and shake vigorously

5. compare color of solution in vial to color standard chart to the right of vial.

6. the result is the FAC reading in ppm (parts per million).

WARNING: High bromine/chlorine levels will bleach out your sample (turn clear). Watch sample carefully as Reagent #2 is added. If high levels are present, the sample will flash red then turn clear.

pH Test

Using Taylor 2000 Kit

1. fill 44 ml vial with pool water

2. add 5 drops of Reagent #4

3. cover vial and shake vigorously

4. compare color in vial with color standard chart to the left of vial.

WARNING: High bromine/chlorine levels will affect the reliability of a pH indicator test. If bromine/chlorine levels are high, add 2 drops of Reagent #7 to vial before starting test.

Chemical Adjustment

1. To raise chlorine level, turn timer up on chlorinator.

2. Bromine can be increased by turning calibrated valve on brominator up. It can also be increased by adding a shock agent such as Activate. To lower bromine level, turn down or off the calibrated valve.

3. pH can be lowered by adding Muriatic Acid. To determine amount of acid, conduct an Acid Demand Test:

1. do a pH test

2. add 1 drop at a time of Reagent #6 - ADR until sample color matches desired levels on color standard

pH can be raised by adding Sodium Carbonate, Soda Ash. To determine amount needed, perform a Base Demand Test:

1. do a pH test

2. add 1 drop at a time of Reagent #5 - BDR until sample color matches desired levels are color standard

Total Alkalinity

The ideal range for total alkalinity is 80-120ppm. To raise total alkalinity add Baking Soda, Sodium Bicarbonate. To lower total alkalinity add Muriatic Acid.

Calcium Hardness

The ideal range for calcium hardness is 200-400 ppm. To increase calcium hardness add calcium chloride. Calcium hardness cannot be lowered chemically. The pool will need to be partially drained.

Some pools have to be backwashed daily, others once every two weeks. Use and depend on pressure gauges and flowmeters to indicate when your pool needs backwashing. A sand filter works better when it is just a little dirty. Backwash only when pressure exceeds 5-10 psi from normal operating pressure and flow rate is below the minimum requirement.

There is no better way to avoid algae than brushing. Each pool has a soft and a hard brush. You should brush daily with the soft brush, especially the walls and the deep end. Use the hard brush if there is visible algae.

Vacuuming should be done as often as needed. Again, some pools must be vacuumed daily while others can get by with just brushing for days. The only way to determine the need for vacuuming is how much dirt is on the pool bottom. If there is even one leaf on bottom, then the pool should be vacuumed.

Most commercial pools have a designated vacuum line or you must vacuum through the skimmer. In either case the hose must be primed (filled with water) before attaching to wall. If vacuuming through skimmer, close the main drain to get better suction. If vacuuming through vacuum fitting on wall, you can close either skimmer or the main drain. Remember not to take the vacuum head out of the water once suction has been established, unless the vacuum line is closed. Your Supervisor will show you how to vacuum your pool.

1. Clear pool of bathers.

2. Use skimmer net and vacuum to remove any solid material and dispose of properly.

3. Test water to determine "Free Available Chlorine" vs. "Total Available Chlorine". If the Free Available Chlorine is above 1.5 ppm and the Combined Available Chlorine is below 0.2ppm, bathers may return to the pool.

4. If not, use water in clean bucket and add ½ scoop of granular chlorine to it, stirring until it dissolves. Pour into pool over spot(s) where material was found.

5. Test water after 20 minutes to determine if disinfectant is at the proper levels noted above before letting bathers return to the pool. Repeat procedure if proper levels have not been achieved after 20 minutes.

Other daily duties are outlined in the daily work check sheet. This form must be filled out completely. You should initial each task as it is completed.

Bath houses must be hosed down or mopped and cleaned every day and as often as necessary. Resident Managers will provide you with janitorial supplies. Bath houses that are dirty make a very bad impression. You must do the following everyday and as often as needed:

1. Police bath house for loose debris - paper, trash, etc.

2. Clean sinks, toilets, urinals, mirrors and counters

3. Hose down floor or mop.

All trash receptacles must be emptied and hosed down everyday, and as often as needed. Hot summer days make for very nasty trash, but not if you stay on top of it.

Flow meters sometimes get stuck. You may carefully tap the pipe under the flow meter to knock the flow bead loose. If that doesn't work, carefully unscrew plug on top of flowmeter and let some water flow out. Keep your hand on top or you will lose the flow bead.

Make sure you check pumps for overheating and any loud and straining noises. Report these problems on your weekly inspection form and to your Supervisor ASAP.

Pumps occasionally need to be re-primed. Turn pump off. Add water to the hair and lint strainer basket, keeping all lines closed. Re-seal top, open suction valves and re-start pump. Do this until primed.

Chlorinators will break down. Chlorine will sometimes clog up the injector. This can be prevented by running 5 gallons of water through the chlorinator every week. Sometimes it may help to add a pint of acid to the bucket to help unclog chlorinator lines. Do not leave your chlorinator on overnight unless instructed to do so by your supervisor.

WARNING: Muriatic acid and sodium hypochlorite (liquid chlorine) must never come in contact with each other. Run a bucket of water through the line before adding acid and again after acid.

If chlorinator stops pumping - bubble in discharge line will not move:

1. Check chlorine level in the vat (it could be empty, or below line reach).

2. Un-screw discharge line at injection. See if bubble will move. If bubble moves, you have a clogged injector. Turn system off (pump, etc.) and unscrew injector and clean.

3. Hook everything back up. If bubble is still not moving, the feeder tube may be bad. Replace it. Re-assemble it. Add lubricant when applicable.

4. If chlorine comes up to main tube and it won't pump past it, you could have a faulty foot strainer or a faulty tube. Check and clean foot valve and replace feeder tube. If this still doesn't work, the "H" Block may be bad. Contact your Supervisor.

Bromine is widely used in whirlpools/spas, and in indoor pools. As the industry learns more about it, it is gaining popularity for its use in outdoor commercial pools as well. (It is already widely used in residential outdoor pools.)

Bromine is a disinfectant and oxidizer, just as chlorine. The greatest advantage in using bromine us that it is not pH dependent. This means that its effect as a disinfectant remains constant at any pH value. It is also not adversely affected by sunlight and in tablet form, it doesn't have an effect on pH levels of pool water. Be aware of whether your pool uses bromine or chlorine and do not call in an order to the office for chlorine if your pool uses bromine.

It does affect, over time, the total alkalinity levels of pool water and especially spa water. The use of sodium bicarbonate is required at times but in relatively small quantities.

The minimum requirement for use in a swimming pool is 1.5 ppm and 3.0 ppm in a spa. (Some jurisdictions require higher bromine levels at pools, check your local health department regulations.)

Brominators are used to mechanically disperse bromine. They are categorized as bromine feeders and they work on a dissolution principle. The higher the concentration of bromine in the canister, the quicker the residual level will increase. Therefore, the brominators must be kept to the full line, and should be checked every 3 days.

The inlet valve lets water into the canister from the return line of the pool. The outlet valve, which is calibrated, allows water (bromine solution) out of the canister and into the pool. The calibration runs from 0-6. Make sure inlet valve is opened when outlet valve is opened or your will not get any bromine to flow out.

Instructions for Adding Bromine to Brominator

1. Put on Personal Protective Equipment (PPE)

2. Close both inlet and outlet valves to brominator

3. Open air bleeder

4. Remove lids, add bromine tablets to canister

5. Replace lid, make sure good seal is made

6. Open inlet-outlet valves. Make sure calibrated valve is set to proper setting

7. After air is completely out of brominator, close air bleeder

Instructions for Mixing Dichlor (Chlorine Concentrate)

1. Put on Personal Protective Equipment (PPE)

2. With any ordinary garden hose begin filling 55 gallon vat with water. While filling, add 1 cup soda ash. This allow the soda ash and water to mix properly.

3. After vat is full add 12 and ½ pounds chlorine concentrate to vat of soda ash and water mixture. Mix well until dichlor is dissolved.

4. Place suction side tubing of chlorinator in vat of chlorine and begin pumping at desired rate of speed.

5. If you have any questions regarding mixing procedure, please do not estimate! Please contact your Supervisor immediately through the Swimco main office.

This manual should help you with any questions you may have. Additionally, you have your Supervisor and the Swimco office to back you up. Use your resources and common sense.

A positive relationship, based on good communication with the Resident Manager can make your season even more pleasant. Remember that "Total Customer Satisfaction" is our fundamental objective. This means it is your primary responsibility to impress the on-site property manager with quick and courteous responses to their needs. Visit your Resident Manager at least two times per week. Be courteous, attentive and professional and keep him/her informed about pool operations.

You are a representative of Swimco Pools. You are a mature, responsible individual who understands the importance of a safe swimming environment. Lifeguarding can be a lot of fun, but it is a serious job. We look forward to an outstanding pool season. Welcome to our team!